Account Security
Use a strong, unique password for your Capitalix account. Enable every additional verification option available to you, and review your account activity regularly.
Your Security Matters
Practical guidance on protecting your accounts, recognising fraud attempts, and knowing how Capitalix will and will not contact you.
Security guidance
Protect your accounts with confidence
Simple, practical steps you can take to keep your financial information safe.
Online Security
Keep your devices and browsers updated, avoid signing in over untrusted public networks, and always sign out on shared devices.
Fraud Awareness
Be cautious with unexpected calls, texts, or emails asking for credentials or codes. Capitalix will never ask for your password or one‑time verification code.
Privacy
We are transparent about what information we collect and how we use it. Your data is handled with care and only used to serve your banking needs.
Secure Banking Practices
Set up account alerts, review statements when they arrive, and report anything unfamiliar promptly. Staying informed is the best defence.
Reporting a concern
If you believe your account information has been compromised, or if you notice any suspicious activity, contact Capitalix immediately.
Call our security team: 1‑800‑555‑0123
You can also reach us through our contact page for secure messaging.
Our commitment to security
Capitalix takes the security of your financial information seriously. We use industry‑standard safeguards to protect your data, and we continuously review our practices to stay ahead of evolving threats.
Key security practices:
- Encrypted connections for all online banking sessions
- Multi‑factor authentication for account access
- Continuous fraud monitoring and alert systems
- Regular security assessments and employee training
For specific questions about our security practices or if you need to report a security concern, please contact our team.
Accessibility
Capitalix aims to keep this website usable with a keyboard, with screen readers, and at a range of text sizes and contrast settings. We are committed to making our digital services accessible to everyone.
If you encounter a barrier while using this site, please let us know so we can address it.
Ready to Take the Next Step?
Open an account and start banking with confidence.